I received my plant from the 1 month trial subscription box (ming aralia) safely wrapped but did not get any information regarding the plant type or care. When I email CS they were quick to respond! For the price and great customer service I will order again. I just wish they included when the plant was last watered so that I could better acclimate it to my home. So far she's still alive. She's comfortable in my son's room and we've named her Sinclair.